This web site ("Web Site") is operated by Got-Thyme., which includes
collected at this Web Site, and does not cover any information collected
offline by Got-Thyme (unless specifically stated). All Got-Thyme websites,
including gottyhme.com are currently covered by this privacy
Personal information provided on the Web Site and online credit card
transactions are transmitted through a secure server using Secure Socket
Layering (SSL), encryption technology. When the letters "http" in the URL
change to "https," the "s" indicates you are in a secure area employing SSL;
also, your browser may give you a pop-up message that you're about to enter
a secure area.
You may purchase online merchandise by calling (951) 659-4393 - 24
hours a day, seven days a week.
We are committed to handling your
personal information with high standards of information security. We take
appropriate physical, electronic and administrative steps to maintain the
security and accuracy of personally identifiable information we collect,
including limiting the number of people who have physical access to our
database servers, as well as employing electronic security systems and
password protections that guard against unauthorized access. Our website
uses encryption technology, such as Secure Sockets Layer (SSL), to protect
your personal information during data transport. SSL encrypts ordering
information such as your name, address and credit card number. Our customer
service center and stores also operate over a private, secure network.
Please note that e-mail is not encrypted and is not considered to be a
secure means of transmitting credit card information.
To help us achieve our goal of providing the highest quality products and
services, we use information from our interactions with you and other
customers, as well as from other parties. Because we respect your privacy,
we have implemented procedures to ensure that your personal information is
handled in a safe, secure, and responsible manner.
collection practices and the choices you have about the way information is
collected and used.
As we continue to develop our Web site and take advantage of advances in
change. We therefore encourage you to refer to this policy on an ongoing
The information we collect
Generally, you may browse the Web Site without providing any personally
identifiable information. However, we may ask you to provide personally
identifiable information at various times and places on this Web Site. In
some cases, if you choose not to provide us with the requested information,
you may not be able to access all of this Web Site or participate in all of
We receive and store any personally identifiable information you enter on
the Web Site, whenever you shop with Got-Thyme -- online, through our
catalogs, or in our stores, or information you give us in any other way. For
example, we may collect the following personally identifiable information:
your name, address, telephone number, driver's license number, birth date,
and e-mail address. If you use a credit or debit card or pay by check, we
will also include your account number.
When you register with us as an online customer, we may ask for additional
information, such as your favorite designers.
If you use one of our services, or participate in one of our promotions or
sweepstakes, we may ask for additional information, such as your age,
interests or product preferences.
From your purchases and other interactions with us, we obtain information
concerning the specific products or services you purchase or use.
When you visit this Web Site, our web server automatically collect anonymous
information such as log data and IP addresses. We may use the automatically
collected information for a number of purposes, such as improving our site
design, product assortments, customer service, and special promotions.
How we use the information we collect
We use the information we collect for various purposes, including:
to complete your purchase transactions
to provide the services you request
to send you our catalogs and other offerings by mail
to keep you informed about the status of your orders
to identify your product and service preferences, so we can notify you
of new or additional products, services, and promotions that might be of
interest to you
to notify you of product recalls or provide other information
concerning products you have purchased
to improve our merchandise selections, customer service, and overall
Others with whom we share your information
All of the above information that we collect, as described above, may be
shared among all Got-Thyme entities, including Got-Thyme.
Service providers: We also may disclose information to
outside companies that help us bring y
ou the products and services we offer.
For example, we may work with an outside company to: (a) manage a database
of customer information; (b) assist us in distributing e-mails; (c) assist
us with direct marketing and data collection; (d) provide us storage and
analysis; (d) provide fraud prevention; and (e) other services designed to
assist us in maximizing our business potential. We require that these
outside companies agree to keep confidential all information we share with
them and to use the information only to perform their obligations in the
Other companies: We may provide information to carefully selected outside
companies when we believe their products or services may be of interest to
Business Transitions: We may transfer or share a copy of personal
information about you in the event that Got-Thyme or one of its properties,
affiliates or subsidiaries, goes through a business transition, such as a
merger, being acquired by another company, or selling a portion of its
assets. You will be notified via email or prominent notice on our web site
prior to a change of ownership or control of your personal information, if
your personal information will be used contrary to this policy. However,
Got-Thyme to transfer all or part of its business and/or assets to an
affiliate or independent third party at any time, for any purpose, without
any limitation whatsoever. Got-Thyme specifically reserves the right to
transfer or share a copy of personally identifiable information collected
from its websites to the buyer of that portion of its business relating to
Compliance with Law: We may provide access to information when legally
required to do so, to cooperate with police investigations or other legal
proceedings, to protect against misuse or unauthorized use of our Web Site,
to limit our legal liability and protect our rights or to protect the
rights, property or safety of visitors of this Web Site or the public.
Your choices regarding use of the information we collect
We provide you with a number of choices regarding our handling of your
nonpublic personally identifiable information.
Direct Mail or Telephone Marketing: If you shop at the Got-Thyme and wish to be removed from the list of customers that receive
direct mail or telemarketing calls, please either:
• write to: Got-Thyme Customer Relations at Ste. F177, Hemet, CA
92544• or call (951) 659-4393
If you choose to write to us, please include your name, address and credit
card account number (if you have one), and state one of the following:
• "NO MAIL OFFERS" (if you don't want to receive offers by mail);
• "NO PHONE OFFERS" (if you don't want to receive offers by phone); or
• "NO PHONE OR MAIL OFFERS" (if you don't want to receive either).
Because customer lists often are prepared well in advance of an offering
(sometimes few months before the offer is made), you may continue to receive
some offers after you send us a request not to use your information for
specified marketing purposes. We appreciate your patience and understanding
in giving us time to carry out your request.
Please note that we do not offer an opt out from sharing nonpublic
personally identifiable information about you among Got-Thyme entities.
Your California Privacy Rights
Under California Civil Code sections 1798.83-1798.84, California residents
are entitled to ask us for a notice describing what categories of personal
customer information we share with third parties or corporate affiliates for
those third parties or corporate affiliates' direct marketing purposes. That
notice will identify the categories of information shared and will include a
list of the third parties and affiliates with which it was shared, along
with their names and addresses. If you are a California resident and would
like a copy of this notice, please submit a written request to the following
address: write to: Get-Thyme Customer Relations at P.O. Hemet, CA
92544• or call (951) 659-4393 Please allow 30 days for a
Cookies and how we use them
Cookies: A "cookie" is a small data file stored by your Web browser on your
computer's hard drive. It allows us to recognize your computer (but not
specifically who is using it) upon entering our site by associating the
identification numbers in the cookie with other customer information you
have provided us. That customer information is stored on our secured
remember you when you return to the Web Site as well as to identify the
pages you click on during your visit to our site and the name of the Web
site you visited immediately before clicking to gotthyme.com. We use this
information to improve our site design, product assortments, customer
service, and special promotions. You can, of course, disable cookies on your
computer by indicating this in the preferences or options menus in your
browser. However, it is possible that some parts of our Web Site will not
operate correctly if you disable cookies.
information on our behalf or provide services such as credit card
processing, shipping, promotional services or data management. We call them
our Customer Care Partners. These third parties are prohibited by our
contract with them from sharing that information with anyone other than us
or our other Customer Care Partners. However, we respect your right to
choose whether to be included in such services.
Protecting children's privacy is important to us. Our Web Site is a general
audience site. We do not collect or maintain information from those we
actually know are under 13, and no part of our Web Site is targeted to
attract anyone under 13. We also do not send email correspondence to anyone
who tells us that they are under the age of 13 without their parent's
consent. Our online sweepstakes are restricted to entrants who are at least
18 years old.
Children under the age of 13 should always ask their parents or guardians
for permission before providing any personal information to anyone online.
We urge parents and guardians to participate in their children's online
activities and use parental control or other web filtering technology to
supervise children's access to the web.
Links to other sites
While visiting gotthyme.com.., you may link to Web sites operated by our
business partners or other third parties. This does not mean that we endorse
these Web sites. We do not make any representations or warranties about any
Web site you may access through this Web site. They are independent from us,
and we have no control over, or responsibility for, their information or
In addition, our privacy practices may differ from those of these other
sites. If you provide personal information at one of those sites, you are
before providing personal information.
Online account registration
To make online shopping faster and easier, you may register with
gotthyme.com.. As a registered customer, you only have to enter your shipping
addresses and billing information once; they will be securely stored with us
for your future use. Using your name and a password of your choice, you may
access your account online at any time to add, delete, or change
If you are using a public computer, we strongly encourage you to LOG OUT at
the conclusion of your session. Your information will still be stored with
us but it will not be accessible to anyone else from that computer.
You will receive promotional e-mails from us only if you have asked to
receive them. If you do not want to receive email from Got-Thyme or its
affiliates you can click on the unsubscribe link and hit send at the bottom
of any email communication sent by us. Please allow us 3 business days from
when the request was received to complete the removal, as some of our
promotions may already have been in process before you submitted your
By using this Web Site, you accept the policies set forth in this Privacy
We'll be happy to provide additional information or answer any questions.
Mac user advisory
Macintosh users must have Internet Explorer version 5.0 or greater to place
an order at gotthyme.com.. Earlier versions of Internet Explorer prevent Mac
users from viewing secure pages in the checkout process. gotthyme.com. cannot
remedy this situation without compromising the high level of security we
provide for online transactions.
To download the latest version of Internet Explorer at no charge, click
Some items on our Web site have a manufacturer's warranty; this is noted in
the product description. To obtain a written warranty for any of these
items, send a specific written request to:
Hemet, CA 92544
Conditions of use, notices and
When you use this Web site, you are automatically agreeing that both your
access to the site and your use of it are:
Subject to the terms and conditions in this legal notice, which may
change at any time without notice.
Subject to all applicable laws.
Undertaken at your own risk.
Please refer to this page frequently to review our current terms and
conditions of use.
The following elements of this Web site are the property of Got-Thyme or our
suppliers and are protected by United States and international copyright
All text, graphics, logos, button icons, images, audio clips, digital
downloads, and data compilations -- both individually and as they are
compiled on the site.
The trademarks or trade dress of Got-Thyme and our affiliates may not be used
without our written permission. Trademarks or trade dress include the
Got-Thyme name and logo, and other graphics, logos, page headers, button
icons, scripts, and service names of Got-Thyme products, services, and
programs, and those of our affiliates.
All other trademarks that appear on this site are the property of their
respective owners, who may or may not be affiliated with, connected to, or
sponsored by us or our affiliates.
You have permission to electronically copy and print hard copies of pages
from this Web site solely for personal, non-commercial purposes related to
placing an order or shopping with gotthyme.com.. Unless we give you written
permission in advance, any other use of this Web site, its content and its
information, including linking or framing to this Web site, are strictly
Errors and inaccuracies
Our goal is to provide complete, accurate, up-to-date information on our Web
site. Unfortunately, it is not possible to ensure that any Web site is
completely free of human or technological errors. This site may contain
typographical mistakes, inaccuracies, or omissions, some of which may relate
to pricing and availability, and some information may not be complete or
current. We reserve the right to correct any errors, inaccuracies or
omissions -- including after an order has been submitted -- and to change or
update information at any time without prior notice. We sincerely apologize
for any inconvenience this may cause.
Disclaimer of liability
We make no representations or warranties of any kind, whether express or
implied, with respect to this Web site, its content, or the information
available on or through it; they are provided "as is," with all faults.
Except as otherwise provided under applicable laws, we and our corporate
affiliates, and the directors, officers, employees, agents, contractors,
successors and assigns of each, will not be liable for any damages
whatsoever arising out of or related to the use of this Web site or any
other Web site linked to it. This limitation of liability applies to direct,
indirect, consequential, special, punitive or other damages you or others
may suffer, as well as damages for lost profits, business interruption or
the loss of data or information, even if we are notified in advance of the
potential for any such damages.
Except for information necessary to place an order, we do not want to
receive confidential or proprietary information or trade secrets through
this Web site. Any information, materials, suggestions, ideas or comments
sent to us will be deemed non-confidential, and by submitting it, you are
granting us an irrevocable and unrestricted license to use, modify,
reproduce, transmit, display and distribute it for any purpose whatsoever,
with no payment or other compensation to you. However, we will not use your
name unless we are required by law to identify the source of the materials,
information, suggestions, ideas or comments, or unless we first obtain your
By visiting this Web site, you agree that the laws of the state of Hemet, without regard to principles of conflict of laws, will govern these
Conditions of Use and any dispute of any sort that might arise between you
and us or any of our affiliates.
Any dispute relating in any way to your visit to our Web site or to products
purchased here shall be submitted to confidential arbitration in Hemet, CA However, if you have in any manner violated or threatened
to violate our intellectual property rights, we may seek injunctive or other
appropriate relief in any state or federal court in the state of Texas. You
consent to exclusive jurisdiction and venue in such courts. Any arbitration
under this agreement shall be conducted under the prevailing rules of the
American Arbitration Association. The arbitrator's award shall be binding
and may be entered as a judgment in any court of competent jurisdiction. To
the fullest extent permitted by applicable law, no arbitration with respect
to this Web site or to products purchased here shall be joined to an
arbitration involving any other party, whether through class arbitration
proceedings or otherwise.
Protecting your information
As part of our ongoing commitment to ensure that your shopping experience
with gotthyme.com. is protected, gotthyme.com will prosecute all unauthorized
or fraudulent transactions to the fullest extent allowed